Terms of service

Overview

Welcome to Covalite.

The terms “we,” “us,” and “our” refer to Covalite. Covalite operates this online store and website, including all related information, content, features, tools, products, and services, in order to provide customers with a curated shopping experience. These are collectively referred to as the “Services.”

Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced or linked within them, describe your rights and responsibilities when you access or use the Services.

Please read these Terms of Service carefully. They include important information concerning:

Account responsibilities;
Orders and payments;
Product information;
Shipping and delivery;
Lighting installation and electrical safety;
Warranty disclaimers;
Limitations of liability;
Dispute resolution.

By visiting, accessing, interacting with, or using the Services, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree to these Terms of Service or our Privacy Policy, you should not access or use the Services.

Section 1 — Access and Account Responsibilities

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or jurisdiction of residence.

If you permit a minor dependent to use the Services through a device or account that you own, purchase, or manage, you are responsible for that use to the extent permitted by applicable law.

To access certain features or purchase products, you may be required to provide information such as:

Your name;
Email address;
Billing address;
Shipping address;
Telephone number;
Payment information;
Other information reasonably required to process your order.

You represent that the information you provide is accurate, current, and complete, and that you have the legal right to provide and use that information.

You are responsible for:

Maintaining the confidentiality and security of your account credentials;
Restricting unauthorized access to your account;
Reviewing your account activity;
Informing us promptly if you suspect unauthorized use.

You may not sell, transfer, assign, license, or provide your account to another person without our prior written approval.

Section 2 — Products and Product Information

We make reasonable efforts to present our products accurately, including descriptions, photographs, measurements, colors, finishes, materials, specifications, and installation information.

However, the appearance of a product may vary due to factors such as:

Screen settings;
Device type;
Photography and lighting conditions;
Manufacturing batches;
Natural material characteristics;
Handcrafted production methods;
Reasonable dimensional tolerances.

Minor variations in color, tone, texture, finish, dimensions, or handcrafted details are not necessarily product defects when they do not materially affect:

Safe installation;
Normal operation;
Structural integrity;
The overall appearance of the product.

Nothing in this section limits any rights available to you regarding a material product defect, significant shipping damage, an incorrect item, or missing essential components.

Before placing an order, you are responsible for reviewing the applicable product information, including:

Product dimensions;
Fixture weight;
Materials and finish;
Voltage requirements;
Bulb type and base;
Maximum wattage;
Included and excluded components;
Installation requirements;
Ceiling or wall compatibility;
Any stated lead time or made-to-order status.

Product descriptions, prices, specifications, availability, and other information may be updated when reasonably necessary.

We reserve the right to discontinue a product or limit the quantity available to a person, geographic area, or jurisdiction, subject to applicable law.

Section 3 — Orders and Order Acceptance

Submitting an order constitutes an offer to purchase products from Covalite.

An order is not considered accepted until we:

Receive the required payment authorization;
Review the order information; and
Send an order confirmation or otherwise confirm acceptance.

We reserve the right to decline, limit, or cancel an order for legitimate reasons, including:

Product unavailability;
Pricing or listing errors;
Suspected fraud;
Payment authorization failure;
Shipping restrictions;
Orders that appear intended for unauthorized resale;
Violations of these Terms.

If we decline or cancel an order after payment has been collected, we will issue an applicable refund to the original payment method.

Please review your order carefully before submitting it, including the product, dimensions, finish, quantity, billing information, and shipping address.

Cancellation or modification requests are not guaranteed after an order has been accepted or entered into processing, production, or fulfillment.

Returns and exchanges are governed exclusively by our Return & Refund Policy.

Unless we have provided prior written authorization, products purchased through the Services are intended for personal or household use and not for unauthorized commercial resale or export.

Section 4 — Prices, Taxes, and Billing

Prices, discounts, and promotions may change without prior notice.

The price charged for a product will generally be the price shown when the order is submitted and confirmed, subject to correction of obvious errors as permitted by applicable law.

Unless expressly stated otherwise, displayed prices may not include:

Sales tax;
Shipping charges;
Handling charges;
Expedited service charges;
Customs duties;
Import taxes;
Other charges imposed by third parties or government authorities.

Any applicable charges will be displayed during checkout or otherwise communicated before the order is completed when required.

Promotions may be subject to separate terms, including:

Eligibility restrictions;
Product exclusions;
Minimum order values;
Expiration dates;
Single-use restrictions.

If promotion-specific terms conflict with these Terms, the promotion-specific terms will govern the promotion.

You agree to provide accurate and current billing, payment, and account information and to update that information when reasonably necessary.

You represent that you are authorized to use the payment method submitted for your order and authorize the applicable charges associated with your purchase.

Section 5 — Shipping and Delivery

Shipping availability, processing times, estimated delivery times, shipping charges, address requirements, and related conditions are governed by our Shipping Policy.

All processing and delivery times are estimates unless we expressly state otherwise.

Delivery may be affected by circumstances outside our reasonable control, including:

Carrier delays;
Weather conditions;
Transportation disruptions;
Customs or security inspections;
Address errors;
Delivery-access restrictions;
Natural disasters;
Labor interruptions;
Government actions;
Other force majeure events.

We are not responsible for delays caused solely by circumstances outside our reasonable control, but we will provide reasonable assistance where appropriate.

Customers are responsible for providing a complete and accurate shipping address. Additional costs caused by an incorrect, incomplete, or undeliverable address may be charged to the customer where permitted by applicable law.

Ownership and risk of loss will transfer in accordance with applicable law and the circumstances of the shipment.

Nothing in these Terms prevents a customer from reporting:

A package that was not delivered;
Significant shipping damage;
An incorrect item;
Missing essential components;
Another eligible order or fulfillment issue.

Customers should inspect delivered packages promptly and follow the reporting procedures stated in our Shipping Policy and Return & Refund Policy.

Section 6 — Lighting Installation and Electrical Safety

Lighting products may require electrical wiring, ceiling mounting, wall mounting, structural support, assembly, or other specialized installation.

Unless the applicable product information expressly states otherwise, lighting products should be installed by a qualified and appropriately licensed electrician or installation professional.

Before installation, the customer and installer are responsible for confirming:

That the product is appropriate for the intended location;
That the electrical supply and voltage are compatible;
That the junction box and mounting surface are suitable;
That the ceiling or wall can safely support the fixture’s weight;
That all required components are present;
That installation complies with applicable electrical, building, and safety codes;
That electrical power is disconnected before installation or servicing.

Covalite is not responsible for damage or injury caused by:

Improper installation;
Incorrect wiring;
Incompatible voltage;
An unsuitable mounting surface;
Insufficient structural support;
Unauthorized modification;
Failure to follow product instructions;
Installation that violates applicable codes or professional standards.

Improper installation, wiring, alteration, or handling may affect return eligibility when it causes or contributes to the reported issue.

This section does not limit any rights relating to a product defect that existed before installation or another responsibility that cannot lawfully be excluded.

Section 7 — Intellectual Property

The Services and their contents are owned by or licensed to Covalite, Shopify, or their respective licensors.

Protected content may include:

Brand names;
Trademarks;
Logos;
Product names;
Written content;
Product descriptions;
Images;
Videos;
Graphics;
Audio;
Reviews;
Website designs;
Page layouts;
Software;
Other materials made available through the Services.

These Terms permit you to access and use the Services for lawful, personal, and non-commercial purposes.

Without prior written authorization, you may not:

Copy or reproduce protected content;
Republish or distribute protected content;
Modify or create derivative works;
Use product images or descriptions for commercial resale;
Publicly display or perform protected content;
Download or store substantial portions of the Services;
Use Covalite trademarks or branding;
Remove ownership, copyright, or trademark notices.

No provision of these Terms grants you ownership of or a license to intellectual property belonging to Covalite, Shopify, or another party except as expressly stated.

All rights not expressly granted are reserved.

Section 8 — Optional and Third-Party Tools

We may provide access to tools, applications, integrations, or services supplied by third parties.

We may not control, monitor, or manage those tools.

Access to optional third-party tools is provided on an “as is” and “as available” basis, subject to applicable law.

Your use of a third-party tool is at your discretion and may also be governed by the third party’s:

Terms of service;
Privacy policy;
Fees;
Eligibility requirements;
Other conditions.

You should review and understand the applicable third-party terms before using the tool.

We may introduce new features, tools, or resources in the future. Unless otherwise stated, those features will form part of the Services and will be subject to these Terms.

Section 9 — Third-Party Links

The Services may contain links to or embedded functionality from websites and online platforms operated by third parties.

We do not control and are not responsible for the availability, accuracy, security, privacy practices, products, services, or content of third-party platforms.

Accessing a third-party website is at your discretion. You should review the third party’s policies and terms before:

Providing personal information;
Making a payment;
Purchasing a product or service;
Downloading content;
Entering into another transaction.

Questions, complaints, or claims relating to third-party products or services should generally be directed to the relevant third party.

Section 10 — Relationship With Shopify

Covalite is powered by Shopify, which enables us to provide the Services.

However, purchases made through our store are transactions directly between you and Covalite.

Shopify is not the seller of Covalite products and is not responsible for:

Product descriptions;
Product quality;
Order fulfillment;
Shipping;
Delivery;
Returns;
Exchanges;
Refunds;
Customer support;
Other aspects of transactions between you and Covalite.

To the fullest extent permitted by applicable law, you release Shopify and its affiliates from claims arising solely from your purchase of or transaction with Covalite.

Nothing in this section limits a right or remedy that cannot lawfully be waived or excluded.

Section 11 — Privacy

Personal information collected through the Services is handled in accordance with our Privacy Policy.

Because the Services are hosted by Shopify, Shopify may also collect and process information regarding your access to and use of the Services in order to provide, secure, support, personalize, and improve its services.

Information submitted through the Services may be transmitted to Shopify and other service providers, including providers located outside the country or jurisdiction in which you reside.

For additional information, please review:

Covalite’s Privacy Policy;
The Shopify Consumer Privacy Policy;
Any applicable customer privacy choices available through our website.

By using the Services, you acknowledge that you have been given access to the applicable privacy notices.

Section 12 — Feedback, Reviews, and User Content

If you submit, upload, post, email, or otherwise provide reviews, photographs, ideas, suggestions, feedback, proposals, or other content, collectively referred to as “Feedback,” you grant Covalite a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to:

Use;
Reproduce;
Modify;
Adapt;
Publish;
Translate;
Distribute;
Display;
Promote;

that Feedback in connection with operating, improving, marketing, and promoting the Services, subject to applicable law and our Privacy Policy.

You retain any ownership rights you may have in your Feedback.

You represent that:

You own the Feedback or have permission to provide it;
The Feedback is accurate to the best of your knowledge;
You have disclosed any compensation or incentive connected with the Feedback;
The Feedback does not violate another person’s rights;
The Feedback does not contain unlawful, abusive, defamatory, obscene, or malicious material;
The Feedback does not contain harmful code or malware.

You may not:

Submit false or misleading reviews;
Impersonate another person;
Use a false identity to misrepresent the origin of Feedback;
Include confidential information belonging to another person;
Infringe intellectual property, privacy, publicity, or other legal rights.

We may moderate, refuse, edit, or remove Feedback that violates these Terms or applicable law.

We are not required to:

Keep Feedback confidential;
Pay compensation for unsolicited Feedback;
Publish submitted Feedback;
Respond to Feedback.

Section 13 — Errors, Inaccuracies, and Omissions

The Services may occasionally contain typographical errors, outdated information, inaccuracies, or omissions relating to matters such as:

Product descriptions;
Specifications;
Dimensions;
Pricing;
Promotions;
Shipping charges;
Processing times;
Delivery estimates;
Availability.

We may correct or update information when reasonably necessary.

If a material error affects an order you have already submitted, we may contact you to:

Confirm the corrected information;
Offer an alternative;
Allow cancellation;
Cancel the affected order and issue an applicable refund.

Nothing in this section permits us to avoid obligations imposed by applicable law.

Section 14 — Prohibited Uses

You may use the Services only for lawful purposes.

You may not use the Services to:

Violate applicable laws or regulations;
Commit fraud or another unlawful act;
Infringe intellectual property or other legal rights;
Harass, threaten, abuse, defame, or harm another person;
Submit false or misleading information;
Impersonate another person or organization;
Send unsolicited advertising, spam, or deceptive communications;
Upload viruses, malware, or malicious code;
Interfere with the operation or security of the Services;
Circumvent access controls or security features;
Collect or track another person’s information without authorization;
Scrape, crawl, copy, or extract content through unauthorized automated means;
Resell or exploit the Services without authorization;
Engage in activity that may expose Covalite, Shopify, customers, or other parties to harm or liability.

We may restrict, suspend, or terminate access where we reasonably determine that these Terms have been violated.

Section 15 — Suspension and Termination

You may stop using the Services at any time.

We may suspend or terminate access to all or part of the Services when reasonably necessary, including when:

These Terms have been materially violated;
Fraudulent or unlawful activity is suspected;
Security risks exist;
Payment obligations remain unpaid;
Continued access may harm Covalite, Shopify, another user, or the Services.

Termination does not eliminate payment or other obligations that arose before termination.

Provisions that should reasonably continue after termination will survive, including provisions concerning:

Intellectual property;
Feedback;
Disclaimers;
Limitations of liability;
Indemnification;
Governing law;
Privacy;
Outstanding payment obligations.

Section 16 — Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.

We do not guarantee that:

Access to the Services will always be uninterrupted;
The Services will always be error-free;
All information will always be complete or current;
Every website feature will always remain available;
The Services will be free from every harmful component.

Product warranties, where applicable, will be limited to any written warranty expressly provided with the product or stated on the applicable product page.

Nothing in these Terms excludes or limits:

Express written warranties provided by Covalite;
Rights under our Return & Refund Policy;
Liability for a confirmed material product defect;
Statutory consumer rights;
Any warranty, obligation, or remedy that cannot lawfully be disclaimed.

Some jurisdictions do not permit certain warranty exclusions. In those jurisdictions, the exclusions will apply only to the maximum extent permitted by law.

Section 17 — Limitation of Liability

To the fullest extent permitted by applicable law, Covalite and its affiliates, employees, officers, directors, agents, contractors, licensors, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from the use of the Services.

This may include, where legally permitted:

Lost profits;
Lost revenue;
Lost savings;
Lost data;
Business interruption;
Replacement costs;
Similar indirect losses.

This limitation applies regardless of whether the claim is based on contract, negligence, tort, strict liability, or another legal theory and regardless of whether the possibility of the loss was known.

Nothing in these Terms excludes or limits liability for:

Fraud or fraudulent misrepresentation;
Willful misconduct;
Gross negligence where it cannot lawfully be limited;
Death or personal injury caused by liability that cannot lawfully be excluded;
Statutory consumer rights;
Any other liability that applicable law prohibits us from excluding or limiting.

Where applicable law does not permit the complete exclusion of liability, our liability will be limited to the maximum extent permitted by that law.

Section 18 — Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Covalite, Shopify, and their respective affiliates, officers, directors, employees, contractors, agents, licensors, and service providers from third-party claims, losses, liabilities, damages, and reasonable legal expenses arising from:

Your material violation of these Terms;
Your unlawful use of the Services;
Your infringement of another party’s rights;
Content or Feedback you submit;
Fraudulent, malicious, or unauthorized conduct carried out through your account.

Your obligations under this section will apply only to the extent the claim results from your conduct.

We will provide reasonable notice of an indemnifiable claim and may control its defense and settlement, subject to applicable law.

You agree to provide reasonable cooperation in the defense of such a claim.

Section 19 — Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed to the minimum extent necessary.

The remaining provisions will continue in full force and effect.

Section 20 — Waiver and Entire Agreement

Our failure to enforce a provision of these Terms does not constitute a waiver of that provision or any other right.

These Terms, together with policies and terms incorporated by reference, constitute the entire agreement between you and Covalite concerning your use of the Services.

They replace prior or contemporaneous communications and agreements concerning the same subject matter, except for terms expressly agreed to in writing.

Any ambiguity will be interpreted fairly and in accordance with applicable law, rather than automatically against either party.

Section 21 — Assignment

You may not assign or transfer these Terms or your rights and obligations under them without our prior written consent.

Any attempted unauthorized assignment may be invalid.

We may assign or transfer these Terms as part of:

A merger;
Acquisition;
Corporate restructuring;
Sale of assets;
Transfer of the business;
Similar lawful transaction.

Any assignment will remain subject to applicable law.

Section 22 — Governing Law and Disputes

These Terms and any dispute arising from the Services will be governed by the laws of the State of Texas, without regard to conflict-of-law principles, except where the mandatory consumer protection laws of another jurisdiction apply.

To the extent permitted by applicable law, disputes arising from these Terms, the Services, or products purchased from Covalite will be submitted to the state or federal courts with appropriate jurisdiction in Texas.

Nothing in this section prevents either party from:

Bringing an eligible claim in small claims court;
Seeking urgent injunctive or equitable relief;
Exercising a right or remedy that cannot lawfully be restricted;
Using another dispute process agreed to by both parties.

Section 23 — Headings

Headings are included for organization and convenience only.

They do not alter, limit, or expand the meaning of these Terms.

Section 24 — Changes to These Terms

You may review the current version of these Terms on this page.

We may update these Terms to reflect changes in:

The Services;
Business operations;
Technology;
Legal requirements;
Regulatory requirements;
Security practices.

The revised version will be posted on this website with an updated “Last updated” date.

Where required by applicable law, we will provide additional notice of material changes.

Your continued use of the Services after revised Terms take effect constitutes acceptance of the updated Terms, except where applicable law requires another form of consent.

Section 25 — Contact Information

Questions regarding these Terms of Service should be sent to:

Store Name: Covalite
Email: info@covalite.com
Address: 1513 Heron Drive, Aubrey, TX 76227, United States
Operating Hours: Monday to Friday, 10:00 AM–6:00 PM Central Time
Contact Us: Contact Form

You may contact us at any time. Messages are reviewed during normal business hours, and our customer support team typically responds within two business days.