Frequently asked questions
Where do you ship to?

We currently ship to addresses within the United States only. At this time, international shipping is not available.

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What payment methods do you accept?

We currently accept PayPal as our secure payment method. PayPal allows you to pay using your PayPal balance, linked bank account, or supported credit and debit cards, offering a safe and trusted checkout experience.

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How long does order processing take?

Orders are typically processed within 1 to 4 business days, excluding weekends and U.S. public holidays. Processing time begins once payment is successfully confirmed.

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What is your delivery timeframe?

After processing, delivery usually takes 4 to 15 business days, depending on your location. The total estimated delivery time is 5 to 19 business days.

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Do you accept returns?

Yes, we accept returns for both defective and non-defective items, provided they meet our return eligibility requirements and are returned within the specified return window.

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How can I contact customer support?

You can contact our support team anytime by emailing info@covalite.com. Our team is available Monday to Friday, and responses are typically provided within two business days.

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